Terms of service

Welcome to our website for home fragrance, natural skincare and beauty therapy services. By using our website, you agree to be bound by the following terms and conditions of service. If you do not agree to these terms, please do not use our website.

  • Cancellations: As a courtesy, please remember to call us as soon as you know that you will be unable to keep a scheduled appointment and we are happy to rebook it for you. If you miss an appointment or fail to give 24 hours’ notice, you will be required to pay a fee of 50% of your service total.
  • Payment: We accept cash, bank transactions, and also offer the option to use Afterpay and laybuy.
  • Rebooking: To avoid disappointment, we recommend pre-booking your next appointment.
  • Gift Vouchers: Whether it’s a celebration or to say thanks, we offer vouchers for the perfect gift idea. Redeemable on either beauty services or products.

SECTION 1 - SERVICE TERMS Our website provides information on our home fragrance, natural skincare and beauty therapy services. We reserve the right to change, update, or discontinue any aspect of our service at any time without notice.

SECTION 2 - PRODUCTS AND PRICING All prices for our products and services are subject to change without notice. We make every effort to ensure that our prices are accurate, but we cannot guarantee that they are error-free. In the event of a pricing error, we will notify you and give you the option to either purchase the product or service at the correct price or cancel your order.

SECTION 3 - ORDERING AND PAYMENT You can place an order for our products and services through our website. We accept payment through various methods such as credit card, and other. We will not process your order until we have received payment in full.

SECTION 4 - DELIVERY We will make every effort to deliver your order within the estimated delivery time provided at the time of purchase. However, we cannot guarantee delivery times as they are subject to change due to unforeseen circumstances.

SECTION 5 - RETURNS AND REFUNDS We will only accept returns or exchanges of our products within 14 days of receipt, provided they are in their original packaging and unused, if the product is damaged. For skincare and beauty therapy services, we do not accept returns or exchanges. If you are not satisfied with your service, please contact us to discuss a resolution.

SECTION 6 - DISCLAIMER The information provided on our website is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

SECTION 7 - LIMITATION OF LIABILITY In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or